Terms and Conditions

Welcome to Blackzone

These Terms and Conditions (“Terms”) govern your access to and use of our website, products, and services. By using our website or purchasing our products, you agree to comply with these Terms. If you do not agree, please refrain from using our services.

1. General Information

1.1 Blackzone is a provider of smart lighting solutions, including but not limited to hexagon wall light panels, LED strips, and related accessories.
1.2 All purchases and interactions on this site are governed by these Terms.

2. Product Information

2.1 Product descriptions, specifications, and images are provided for informational purposes and may vary slightly.
2.2 Blackzone reserves the right to modify, discontinue, or update product offerings at any time without prior notice.

3. Orders and Payments

3.1 Pricing: All prices  listed are subject to change without prior notice.
3.2 Payments: We accept major credit cards, PayPal, and other payment methods as listed at checkout. Payments must be completed at the time of purchase.
3.3 Order Acceptance: Blackzone reserves the right to cancel or refuse any order due to inaccuracies or suspected fraudulent activity.
3.4 Taxes: Applicable taxes will be added to the order total based on your shipping address.

4. Shipping and Delivery

4.1 Shipping Policy: We offer fast and free shipping. Orders are shipped from our facilities in China and typically arrive within 7–15 business days.
4.2 Delays: Blackzone is not responsible for delays caused by customs, carrier issues, or other unforeseen circumstances.
4.3 Tracking: Once your order is shipped, a tracking number will be provided.

5. Returns and Refunds

5.1 Return Policy: We offer a 30-day return policy for unused and undamaged products in their original packaging.
5.2 Refunds: Refunds will be processed after the returned item is inspected. Shipping fees for returns may apply.
5.3 Non-Returnable Items: Custom or special-order products are non-returnable unless defective.

6. Warranty

6.1 Blackzone provides a 1-Year Limited Warranty for manufacturing defects and malfunctions under normal use.
6.2 The warranty does not cover damage caused by misuse, unauthorized repairs, or accidents.

7. Intellectual Property

7.1 All content on this website, including images, logos, and text, is the property of Blackzone and is protected by copyright and trademark laws.
7.2 You may not reproduce, distribute, or exploit any content without prior written consent.

8. Limitation of Liability

8.1 Blackzone is not liable for indirect, incidental, or consequential damages resulting from the use or inability to use our products or services.
8.2 Our total liability shall not exceed the amount paid for the product.

9. Privacy

9.1 Blackzone is committed to protecting your personal information. Please refer to our Privacy Policy for details on how we collect, use, and store your data.

10. Governing Law

10.1 These Terms are governed by the laws of China, Guangdong Any disputes will be resolved in the courts of Shenzhen.

11. Contact Us

If you have any questions regarding these Terms, please contact us: